About
Provantis (Pty) Ltd is a South African company that writes software and holds the same regulatory qualifications as the brokers it builds for. That combination is the whole reason the product exists.
Adele — founder and chief executive
On one side: RE1 and RE5, an NQF Level 5 in short-term insurance, compliance management through the UCT Faculty of Law, and corporate governance and risk management through Milpark. On the other: fifteen years designing and building software, with formal qualifications in user experience.
Compliance software is usually built by engineers who have read the regulations, or by compliance people who have commissioned a developer. Both produce something recognisable — technically correct and unusable, or well-meaning and imprecise. Provantis is an attempt at the third thing: a product where the person specifying the rule and the person designing the screen are the same person, and both jobs are done properly.
It began with a question that had no good answer. Brokers were being asked to demonstrate things they had never been asked to demonstrate before — by insurers at renewal, by compliance officers at review, by regulators after the fact. Nothing available was built for South African instruments, South African insurers, or a practice of nine people.
Why it exists
Three things changed for South African brokers and UMAs in a short space of time, and none of them came with a letter in the post.
Renewal and due-diligence questionnaires can ask about controls, not just claims history. Joint Standard 2 of 2024, in effect since 1 June 2025, applies directly to insurers; most independent non-life Category I intermediaries are not directly in scope in that capacity, but may face requirements through an insurer-specific contract or oversight process.
Joint Standard 1 of 2024 directly regulates insurers and material outsourced functions. A pre-existing material arrangement must comply by 1 December 2026, or on renewal or renegotiation if earlier. A UMA or binder-holder relationship is included only where the insurer's materiality assessment and the arrangement bring it into scope.
Thresholds change through guidance notes, not amendments. Firms find out when someone asks them to prove they complied — retrospectively.
How it is built
Not “you may have a privacy issue” — the section, so you or your compliance officer can read it and disagree. A finding you cannot check is not evidence of anything.
Where a clause reference cannot be matched against the source instrument, the platform strikes it and says so rather than presenting it. In a category where confident wrong citations are common, we would rather show you less.
Scanner findings and your own attestations are marked distinctly in every report, because the people reading them weigh those two things very differently.
Who it is for
Independent brokerages, broker groups, underwriting managers and binder holders. Obligation does not scale with headcount — a three-person practice owes the same duties as a thirty-person one, with less capacity to find them. The platform is built for the smaller end and scales up, rather than the reverse.
Our position · signed declaration
Provantis helps you assemble what your insurer, your board and your regulator are asking for. It does not issue licences, audits, attestations or legal opinions, and it does not certify anyone as compliant — no software honestly can. Compliance is a fact about your practice, not an output of a tool.
Responsibility for regulatory compliance stays with the financial services provider. That is the arrangement, and we state it on every page and inside every report we produce.
Provantis (Pty) Ltd · for the South African market
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