Compliance & Cyber Intelligence for Insurance
Menu
Log in ↗
PROVANTIS / RULE LIBRARY
← BACK TO LIBRARY
← Conduct rule engine

Category 01

FAIS Readiness

Licensing, competency, and ongoing conduct obligations under the FAIS Act 37 of 2002 and Board Notice 194 of 2017 (Fit and Proper Requirements).

Applicability gate

A rule's presence does not establish a direct legal duty

Confirm the entity's licensed capacity, actual services, agreement, data-processing role and Schedule 1 status. The audience-qualified publication rows below travel with this library and its public API.

Fais Conduct
  • Insurance Broker: FAIS and the applicable conduct code govern authorised FSPs and representatives rendering covered financial services. State the firm's licensed capacity and service; do not convert a readiness scan into a legal compliance conclusion.
  • Uma Binder Holder: FAIS duties apply where the UMA is an authorised FSP or acts through representatives in a covered capacity. Do not infer the licence category or every conduct duty from the UMA label alone.
  • Insurer: FAIS duties apply to an insurer when it also acts in a capacity requiring FAIS authorisation or through covered representatives. Insurance conduct duties also arise under insurance legislation and policyholder-protection rules; do not collapse those regimes into FAIS.

Key legislation

  • FAIS Act 37 of 2002
  • Board Notice 194 of 2017
  • FSRA 9 of 2017

Readiness guidance

Verify the FSP licence certificate against the FSCA's FAIS Register. Cross-reference all active Key Individuals and Representatives against their listed entries. Confirm RE1/RE5 certificates are current and not subject to conditions. Request CPD logs and ROA samples for the last 12 months.

Rules in this category

12 rules

FAIS-01

FSP licence validity — licence active and covers all product categories rendered

Critical
Trigger
Licence expired, suspended, or product category mismatch identified
Section
FAIS Act s.7
Evidence
['Current FSP licence certificate', 'FSCA Register printout']
Remediation
Apply to FSCA for licence reinstatement or category amendment. Suspend rendering of unlicensed services immediately.

FAIS-02

Key Individual (KI) Regulatory Examination (RE1) completion

Critical
Trigger
KI without valid RE1 certificate or exemption on record
Section
Board Notice 194 of 2017
Evidence
['RE1 certificate', 'FSCA exemption letter if applicable']
Remediation
KI must sit and pass RE1 before rendering services. Apply for exemption if eligible.

FAIS-03

Representative Regulatory Examination (RE5) completion

Critical
Trigger
Active representative without valid RE5 certificate
Section
Board Notice 194 of 2017
Evidence
['RE5 certificate', 'Representative register with RE5 dates']
Remediation
Representative must sit RE5. Suspend client-facing activities until passed.

FAIS-04

Representative FSCA Register listing — all active reps registered

Critical
Trigger
Representative rendering services but not listed on FSCA Register
Section
FAIS Act s.13
Evidence
['FSCA Register extract', 'Representative appointment forms']
Remediation
Submit representative appointment to FSCA immediately. Suspend client activities until listed.

FAIS-05

Compliance Officer appointment and accreditation

High
Trigger
No appointed CO or appointment not notified to FSCA
Section
FAIS Act s.17
Evidence
['CO appointment letter', 'FSCA notification acknowledgement', 'CO accreditation certificate']
Remediation
Appoint accredited Compliance Officer and notify FSCA of appointment within prescribed period.

FAIS-06

Conflict of Interest policy — written, disclosed, and reviewed annually

High
Trigger
COI policy absent, undated, or last reviewed > 12 months ago
Section
General Code of Conduct s.3A
Evidence
['Signed COI policy', 'Website disclosure', 'Client communication records']
Remediation
Draft, approve, and date COI policy. Include on website and in client disclosure pack.

FAIS-07

Record of Advice (ROA) — generated for all advice interactions

High
Trigger
Advice provided without ROA or ROA missing mandatory fields
Section
General Code of Conduct s.9
Evidence
['Sample ROAs (min 10)', 'ROA generation system/log']
Remediation
Implement systematic ROA generation. Train all advisers. Remediate missing ROAs retrospectively where possible.

FAIS-08

CPD compliance — verified 6, 12 or 18-hour tier met for each representative

Medium
Trigger
For a non-exempt person, current-cycle hours or class/subclass scope is missing (more information required), or completed CPD is below the applicable tier: 6 hours for one subclass in one class; 12 hours for multiple subclasses in one class; 18 hours for more than one class
Section
Board Notice 194 of 2017, s.33
Evidence
['CPD exemption record where applicable', 'Class and subclass register per non-exempt representative', 'Current-cycle CPD log per representative', 'Accredited CPD provider certificates']
Remediation
Record any s.31(2) exemption basis. For each non-exempt person, record current-cycle hours and class/subclass scope, derive the applicable 6, 12 or 18-hour tier, then complete any verified shortfall by 31 May.

FAIS-09

Professional Indemnity insurance — current policy in place

High
Trigger
PI policy lapsed or sum insured below FSCA minimum threshold
Section
Board Notice 194 of 2017 s.9
Evidence
['Current PI policy schedule', 'Insurer confirmation of cover']
Remediation
Renew PI policy immediately. Confirm sum insured meets FSCA-prescribed minimum.

FAIS-10

Annual FSCA compliance report — submitted within prescribed deadline

High
Trigger
Compliance report not submitted or submitted after deadline
Section
FAIS Act s.17
Evidence
['Submitted compliance report', 'FSCA acknowledgement']
Remediation
Submit overdue report immediately with covering letter. Implement calendar reminders for future cycles.

FAIS-11

FAIS Disclosure Notice — provided to clients at point of engagement

Medium
Trigger
Disclosure Notice not provided or missing mandatory elements
Section
General Code of Conduct s.4
Evidence
['Disclosure Notice template', 'Signed client acknowledgements']
Remediation
Update Disclosure Notice to include all mandatory fields. Implement as first document in client onboarding.

FAIS-12

Supervision of new representatives — documented supervision framework

Medium
Trigger
New representative active without documented supervision plan
Section
Board Notice 194 of 2017
Evidence
['Supervision register', 'Supervision meeting minutes', 'Supervising KI sign-off']
Remediation
Implement a supervision register and monthly supervision meeting records.